Returns & Exchanges
We want you to be as cozy as possible, which is why we offer a 30-day return policy on all unworn and unwashed items. If your Oodie isn't the perfect fit for your lounging needs, we offer easy returns and full refunds.
Check Eligibility
Ensure your item is in its original condition, unworn, and still has the tags attached within 30 days of delivery.
Start Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Pack and Post
Print your prepaid shipping label, secure the items in their original packaging, and drop the package off at your nearest authorized shipping location.
Get Refunded
Once our warehouse receives and inspects your return, we will process your refund back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing